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An unfolding crisis

The past few weeks have seen the largest movement of people in Europe since World War II, with millions fleeing the war in Ukraine in search of safety, and many more trapped or under siege, unable to leave. While food, water and medicine are among the more immediate needs, many people have been forced to flee without identity documents as they get lost, misplaced or potentially confiscated along the way. While the situation remains fluid, humanitarian organisations are reporting the lack of any form of ID as a growing problem as people arrive at border crossings seeking help. In the

6 min read
Digital ID explore cards

Explore cards - What are Yoti cards and how do we use them in the Digital ID app?

Making Yoti relevant and useful whilst preserving privacy We want to make sure that the Yoti app is useful to our whole community. We built Explore – a place where you can discover where you can use your digital ID. We also have some special offers for community members. This will look exactly the same in the Post Office EasyID app. Country-specific content In your digital ID app, you will only see content that is relevant to your country. This means that we only show you partners that you can use your digital ID with or offers

5 min read
Corgi breeder Johnathan with a puppy on his lap

Protect yourself and your pets with Post Office EasyID and Yoti peer-to-peer checks

Scammers delight with fake online profiles Identity-related fraud is accelerating in the real world and particularly online, where it’s easy to hide and act behind a fake profile unchecked. Despite calls from victims and campaigners, most platforms don’t want to add friction into their user journeys in fear that people will migrate to another site.  Fraud comes in a number of shapes and sizes, and the consequences can be physically, financially, and emotionally damaging. Whether someone is trying to sell stolen goods, committing romance scams, catfishing, or advertising property rentals that don’t exist, there are

6 min read
Post Office PASS card

Introducing the Post Office PASS card: the affordable way to prove your age

People need cheaper, safer ways to prove who they are. Shockingly, 93 per cent of 16-34-year-olds take their important ID documents out with them every day, with only a minority keeping them safe and sound at home. It’s not convenient or safe to carry your passport or driving licence every day just to prove your age, so why do they do it?  Well, it’s because they often need to prove their age to do everyday tasks, like buying an energy drink or going to the cinema. With that comes a greater risk of damaged, lost or

6 min read
Example of EasyID being used on a mobile phone. Screen shows the app's homepage.

Launching Post Office EasyID: a smarter way to prove who you are in store and online

We are delighted to announce the launch of the new Post Office EasyID app. As the name suggests, it’s your ID made easy and puts your valuable personal data on your phone and under your control. It’s free, smarter than your regular ID and lets you conveniently prove your identity in person and online, with just a tap or scan of a QR code.  Following in the footsteps of digital money, we believe it’s time for Digital ID to shine and become your next phone essential. Particularly in the era where services continue to migrate online

6 min read
Romance fraud imagery

Romance fraud: how to tell if you're being scammed with Yoti peer-to-peer checks

In 2020, there were over 270 million online dating users and 2.89 billion users of social media. People have been seeking virtual social and romantic relationships more than ever before, with dating sites seeing huge increases in platform usage following the enforcement of national lockdowns. But if you have ever made one of these accounts, you’ll know just how easy it is to make a profile using a false identity. This practice has given rise to a phenomenon called romance fraud, which UK Finance reported to have cost its victims a total of £18.5 million.

4 min read