Business
Why it’s time to automate your customer verification process
You want the digital experiences your business offers customers to be highly functional and efficient. At the same time, customers expect a seamless online experience, as well as frictionless and secure payment choices. In order to meet those needs, verifying your customer’s identity with Artificial Intelligence (AI) and machine learning should be a fundamental first step for every business to deliver better online customer onboarding processes. However, many companies are still relying on outdated processes, causing unnecessary friction for customers and exposing their businesses to errors and potential costly reputational damage. Automating certain parts of the identity verification
Safer Internet Day: Helping young people thrive online
Today we’re celebrating Safer Internet Day (SID) – an EU-lead initiative encouraging safer and more responsible use of online technology. On this day, organisations around the world promote the safe and positive use of digital technology for young people. As part of the global landmark event, this year, the UK will explore the theme ‘All fun and games? Exploring respect and relationships online’. Young people are shaping the interactive entertainment spaces they are a part of and SID 2022 celebrates their role in creating a safer internet, whether gaming and creating content or interacting with their friends and peers. This
Age assurance: helping young people thrive online
“Age assurance is simply a gateway to the bigger prize of building the digital world young people deserve.” – 5Rights Foundation, But How Do They Know It’s a Child? Recent advancements in regulation and technology have transformed the ways we now check how old someone is online. Until recently, designing age appropriate services for young people from the ground up didn’t seem possible, with businesses accepting that young people would simply have to face being exposed to online harm. But, thanks to intelligent age assurance technology, we now have valuable and powerful tools that can help platforms start
Learning more about our facial age estimation
Facial age estimation is a valuable age assurance tool helping industries to provide age appropriate products and services worldwide. Using a combination of AI technology and liveness anti-spoofing, our tools are helping businesses know their customers are the right age to access their product or services without knowing anything more about them. We want to make sure you have all the information you need to navigate facial age estimation. We’ve compiled some excellent resources that help to explain the core technology and why we’ve developed our solution the way we have. How facial age estimation
Get ahead of new age and identity verification regulations with our handy guide to know your customer (KYC) processes
It’s no longer financial institutions, real estate, art dealers, casinos, lawyers, and accountants who are the main targets for financial crimes online. Criminals are finding it harder to use them for money laundering due to rigorous regulations and effective know your customer (KYC) processes. To go undetected, they have set their sights on online multiplayer gaming, online marketplaces, FinTech, online gambling and many more small and medium businesses. Lawbreakers are attracted to these platforms because they have little to no anti-money laundering (AML) and counter-terrorist financing (CTF) regulations. For example, multiplayer online gaming platforms have experienced
How to strike a balance between fraud prevention and seamless customer onboarding
Our Identity Verification solution makes onboarding as hassle-free as possible for your users. Digital identity verification has become a crucial part of onboarding customers, with businesses needing to check that they are genuine, protect customers’ data and mitigate fraud. Having identity verification embedded into your online customer journey ensures you have identified and verified your customers’ identities. Even so, it can be challenging to establish a balance. Finding the best way to streamline the customer’s digital experience while complying with know your customer (KYC), anti-money laundering (AML) industry requirements isn’t easy. Businesses are often forced