Business August 21, 2024

2.5 million Scots are using myaccount and Yoti to improve everyday admin tasks

Rachael Trotman 2 min read

Woman surrounded by green plants using her smartphone

In 2014, the Improvement Service, the organisation for local government improvement in Scotland, launched myaccount, a single sign-on portal that gives citizens access to different online public sector services. The Improvement Service started working with Yoti as some public sector services require a higher level of identity assurance.

Since launching, 50% of the eligible population (2.5 million people) are now using myaccount to make everyday admin tasks easier, quicker and more secure.
Over one million National Entitlement Card (NEC) applications have been submitted online, with Yoti verifying the identity of every applicant.
The time for someone to receive their NEC used to take around 4-6 weeks. It now takes around 5 days.

Solution: Yoti Digital ID
Industry: Government

Read the case study

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