“AI-powered age estimation technology has proved to have a hugely positive impact on the time taken at checkout and the levels of frustration felt by consumers. It also has the knock-on effect that the efficiency of the checkout improves, transaction times drop and there are fewer queues in the store. Additionally, it also frees up staff to better serve customers who need their help.”
Matt Redwood
Vice president, Diebold Nixdorf
Diebold Nixdorf (NYSE: DBD), Incorporated, automates, digitises and transforms the way people bank and shop. As a partner to the majority of the world’s top 100 financial institutions and top 25 global retailers, our integrated solutions connect digital and physical channels conveniently, securely and efficiently for millions of consumers each day. The company has a presence in more than 100 countries with approximately 21,000 employees worldwide.
We helped them:
- Introduce automated age checks at self checkout terminals, powered by Yoti facial age estimation
- Reduced the need for human intervention by 75%
- Reduce the average age verification time from 2 minutes to less than 10 seconds
Solution: Facial age estimation
Industry: Retail
